Drivermedics UK LTD Customer Data Protection Policy

Introduction

Drivermedics UK LTD ("we," "our," or "us") is committed to safeguarding the privacy and security of our customers' personal data during the process of conducting medical assessments for Heavy Goods Vehicle (HGV), Public Service Vehicle (PCV), and taxi drivers. This policy outlines our approach to handling personal information, emphasizing our practice of not storing any personal data post-assessment, in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Scope

This policy applies to all personal data processed by Drivermedics UK LTD in connection with our medical assessment services, covering data handling during assessments and the immediate disposal of such data thereafter.

Types of Data Collected

During assessments, we may process the following types of personal data:

• Personal Identification Information: Name, address, date of birth, driver's      license number, and contact details.
• Medical Information: Medical history, test results, and health assessments      required for DVLA compliance.

Methods of Data Collection

We collect personal data through:

• Direct Interactions: Information provided by customers during      assessment appointments and through forms.
• Electronic Communications: Information exchanged via emails or phone      calls.

Data Use

We use personal data solely for the purpose of:

• Service Delivery: Conducting medical assessments and ensuring      compliance with DVLA requirements.
• Immediate Reporting: Providing customers with necessary      documentation and reports at the end of the assessment process.

Data Security

We implement strict measures to ensure the security of personal data during processing, including:

• Secure Transmission: Using secure communication channels to      transmit data.
• Access Controls: Limiting access to data to authorized      personnel during processing.
• Immediate Disposal: Ensuring all data is securely destroyed or      returned to the customer immediately after the assessment and reporting      process.

Data Sharing

We may share personal data only during the assessment process with:

• Authorized Personnel: Employees who need access to perform      assessments.
• Regulatory Authorities: As required by law, such as the DVLA for      licensing purposes, with explicit consent from the customer.

Data Retention

We do not store any personal data. All data is securely destroyed or returned to the customer immediately after the assessment process is completed.

Your Rights

While we do not store data, we are committed to ensuring transparency and accountability. Customers have the right to:

• Access: Obtain immediate access to their personal      data during the assessment.
• Rectification: Request correction of any inaccuracies noted      during the assessment.
• Objection: Object to processing at any time before the      assessment is completed.

Contact Information

For questions or concerns about our data protection practices, please contact our Data Protection Officer:

Data Protection Officer
Drivermedics UK LTD
Regus, The Panorama, Park Street, Ashford, Kent, TN24 8DF
admin@drivermedics.uk
01233332813

Changes to this Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on our website, and we encourage you to review this policy periodically.